This month, in many parts of the world, the LGBTQ+ community is celebrating Pride and, both online and off, the tech industry has paid lip service to supporting the community. Many social media companies participate in Pride parades or offer photo filters or other digital swag for users to show...

Social media platforms routinely make arbitrary and contradictory decisions about what speech to block or penalize. No one is happy with the status quo: not people who want more censorship, nor people who want less censorship, nor people who simply want platforms to make different choices so that already-marginalized groups...

Members of Congress are fond of wrongly calling Section 230 (47 U.S.C. § 230) a “big tech company” immunity, implying that it doesn’t protect anyone else. And they are not alone in this mistake. We frequently hear the same mischaracterization from friends in academia and legacy news media. The characterization...

If 2017 was the year that corporate platforms were finally forced to recognize their outsized role on the Web, then 2018 should be remembered as the year that many such platforms began to reckon with it. From Facebook finally instituting an appeals process to Tumblr banning adult content,...